Shipping policy


📦 SHIPPING POLICY – eyiwo.com




1. Order Processing Time



All orders are processed within 1–2 business days (excluding weekends and public holidays).


Once your order has been processed, you will receive a confirmation email with tracking information.





2. Shipping Time



We offer fast and reliable shipping.


Estimated delivery time:


  • 5 to 7 business days



Please note that delivery times are estimates and may vary depending on your location and external factors.





3. Shipping Costs



Shipping costs are calculated at checkout.


We may offer free shipping promotions from time to time.





4. Order Tracking



Once your order has been shipped, you will receive a tracking number via email.


You can track your order at any time using the provided link.





5. Delays and Issues



While we do our best to ensure timely delivery, we are not responsible for delays caused by:


  • shipping carriers
  • customs clearance
  • incorrect shipping information provided by the customer



If you experience any issues, please contact us at:

📧 Ozef.digital@gmail.com





6. Incorrect Address



Customers are responsible for providing accurate shipping details.


If an incorrect address is provided:


  • we are not responsible for lost packages
  • reshipping fees may apply






7. Lost or Stolen Packages



We are not responsible for lost or stolen packages marked as delivered.


If your package is marked as delivered but not received, please contact your local carrier.





8. International Shipping



We may ship internationally.


Please note:


  • customs fees, duties, or taxes may apply
  • these charges are the responsibility of the customer